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How to Become a Microsoft Program Manager

March 17th, 2009 by lewis

Today’s Microsoft Jobs Blog discusses skills and experiences they look for in an ideal program manager (PM).  Steven Sinofsky, Microsoft’s Senior VP of Windows and Windows Live Engineering, wrote a legendary post on what it’s like to be a Microsoft PM.  Here’s a short excerpt on the key qualities he looks for in a top-notch PM:

  • Strong interest in what computing can do — a great interest in technology and how to apply that to problems people have in life and work
  • Great communication skills — you do a lot of writing, presenting, and convincing
  • Strong views on what is right, but very open to new ideas — the best PMs are not necessarily those with the best ideas, but those that insure the best ideas get done
  • Selfless — PM is about making sure the best work gets done by the team, not that your ideas get done.
  • Empathy — As a PM you are the voice of the customer so you have to really understand their point of view and context
  • Entrepreneur — as a PM you need to get out there and convince others of your ideas, so being able to is a good skill
For those of you who are sold on being a Microsoft PM, take my favorite list of Microsoft program manager questions and try out a few!
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Subcontractors Protest Microsoft Job Cuts

March 16th, 2009 by lewis

TechFlash reports that Microsoft’s janitors have been protesting job cuts.  Apparently there was a protest last Friday, and there are more events this week to protest the reductions.  These janitors work for SBM Site Services.

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PCMag.com’s Top 20 Best Job Search Sites

March 13th, 2009 by lewis

PCMag.com’s just published its list of top 20 best job search sites.  I’ve featured the top 5 below, and I’m a bit surprised that Monster.com didn’t crack the top 10.

  1. Beyond.com: Aggregates thousands of smaller job boards, such as PhillyJobs.com and PRJobForce.com, in a single place
  2. Careerbuilder.com: Noted as the biggest job website with 23 million visitors a month.
  3. Craigslist: Recognized as having lots of local listings.
  4. Execu|Search: screens every single resume on the site, ensuring higher quality leads for employers
  5. Hound: Shows jobs from employers’ job sites only, cutting down on duplicate listings.
Brent Peterson is the creator of Interview Angel.  Brent has over 14 years professional experience in corporate management and consulting.  He completed his MBA from James Madison University and his MS from the University of Virginia.  He is also a certified Project Management Professional (PMP).  I talked to Brent about Interview Angel; he also shared his top job search tips.
Brent, thanks for dropping by the blog.  So tell us, what is Interview Angel?
Interview Angel is a unique job interview toolkit that is designed to be used in the interview itself to keep candidates organized, focused, and confident.  It sells online for $89.
How did you come up with the idea for Interview Angel?
It all started on a beach in South Carolina last June.  I was thinking about how to help a family member and friends land the jobs they wanted.  On the long drive home, I developed the concept for a padfolio product that a candidate could use in the interview itself.
In your “Five Secrets to Inspiring the Hiring Manager,” you mention the importance of identifying the company’s needs.  Why do you think most job candidates fail to do so?
When you are looking for a new job, you are admittedly thinking about the benefits of gainful employment: steady paycheck, affordable health care, time off for vacations and holidays, retirement plans, and valuable professional experience. All of those factors are important and all of them are about your needs. That being said, if you want to be hired, you have to shift your focus to the organization’s needs during the interview.
As part of Interview Angel, you include “Interview Templates.”  Can you tell us more about that?
The purpose of the Interview Templates is to provide the job seeker with formatted pages to conduct organized phone and in-person interviews.  Each template is designed to be used during the interview itself, and it includes relevant and
insightful questions to ask each person with whom you are meeting.
You’ve interviewed over 300 candidates in your career.  What’s your favorite interview question, and what are your tips for answering it?
Admittedly, my favorite interview question is the most predictable and that is “Why don’t you tell me a little bit about yourself?”  Lewis, your March 2 blog post on this same question is terrific.  The majority of job seekers lose their opportunity to get hired right out of the gate because they do not know how to give a succinct response to this question.  Once you have reiterated the professional value you bring to the organization for which you are interviewing, I recommend concluding with something personal and non-controversial that is not on your resume (e.g. “And in my free time, I enjoy cycling with my daughter”).  It breaks the ice and often makes a valuable connection with the interviewer.
How much time should a candidate spend preparing for each job interview?
I recommend at least three full days.  In the case of Interview Angel, you will need sufficient time to complete the necessary preparation worksheets and to review the interview guide, checklists, and templates. You only get one chance at your dream job. Please do not go into the interview unprepared.  In my most recent job, I delayed the interview date for which I was scheduled so I would have more time to prepare. It was the right move. I got hired.
Many candidates think three full days is overkill.  A job seeker mentioned on Twitter that they prepared for three hours and that was plenty.
To quote Alexander Graham Bell, “Before anything else, preparation is the key to success.”
It is very transparent to hiring managers which candidates have taken the time to do the research on the organization’s problems.  An interview is the most important business meeting a person attends with an organization.  Why on earth would you go in unprepared?
It takes time to document your goals, value, and stories and then practice communicating them in a succinct and clear manner.  Once you have done that, then your entire focus can be on researching and documenting the needs of target organizations.  Whether that final activity takes 3 hours or 3 days depends on the individual.
My best advice to job seekers right now is to not wait until you have an interview to start preparing.  Use the tools that are available and work with a coach now.  If your competition is taking action now to be prepared for the next interview when it does come (and they are), who do you think is more likely to get hired?
It’s a tough job market.
Any last words of advice for our job seekers?
Document your goals, experience, and value first before you meet with any employer.  If you do not have clarity around these items, the hiring manager will not have enough information to hire you.  Also, research targeted organizations and the problems they are facing thoroughly.  Be prepared to fill an employer need, not a job vacancy.  A great career or interview coach is also worth his or her weight in gold.  Look at the opportunity cost of not getting hired.
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Tips on the Microsoft Lunch Interview

March 10th, 2009 by lewis

A few weeks ago, I offered tips on how to handle the lunch interview.  Lunch interviews are very common at Microsoft, especially if you interview on-site.
The Microsoft JobsBlog offers some advice on what to order:

My interview advice is to pick a salad or sandwich; it is quick and non-messy to eat. A hamburger or anything else not pre-made is risky: it takes a long time and you could likely spend a sizeable portion of your interview standing around the charbroiler. If you are the nervous-type, go with soup and pick up an energy bar while you are at the checkout.

There’s also a more recent post about the Microsoft lunch interview, featuring podcast tips from three Microsoft employees.

Interview Tip: Smile!

March 9th, 2009 by lewis

The University of Pittsburgh released an interesting study — optimistic women are “14 percent less likely to die from any cause than pessimists and 30 percent less likely to die from heart disease after eight years of follow up in the study.”

This reminds me a tip I gave to a recent client: smile.  Job seekers who smile come across as energetic and cheerful.  And if you’re smiling, you’re probably approaching the interview the right way: relaxed, friendly, and confident — just like you would when grabbing coffee with an old friend.
I searched the web for “optimistic job seekers,” and I found this article from The Guardian, a British newspaper.  It confirmed my hypothesis; optimistic job seekers are more likely to get the job!  So be optimistic — and smile.
Born and raised in Calgary, Canada, Paul Hill moved to Los Angeles in the he mid 80’s for college and to play tennis. He’s been in the tech business since the mid 90’s as a consultant, owner, partner, you name it, ever since.  I had a chance to chat with Paul about his latest tech venture, Job Search Intelligence (JSI).
 
Paul, thanks for dropping by!  Please tell us more about JSI’s free online salary calculator. 
Well, people are looking for a number, and that number should be precise. We emphasize 2 points at JSI: accuracy of the data and ease of use of the program.
 
How is Job Search Intelligence’s salary information different from other sites like PayScale, Salary.com, and Glassdoor.com?
The biggest difference between us and the other guys out there is our sources of data. We lean on resources that are statistically defensible. Our methodology is strongly oriented to reduce sample bias. Our statisticians are from the RAND Corp and UCLA. We’re not trying to be deferential to any business interests – we’re really making our name through the integrity of our data.
 
What are the two most important factors in determining how much one is paid?
That can vary by occupation, but in most cases experience and education are the drivers for compensation.
 
How did you come up with the idea for Job Search Intelligence?
I was thinking of doing a job board and when I saw that there were 40,000 in the US alone, I got scared!! Then I thought, people must need compensation data before they put their resume up on a board. 
In today’s tough job market, is it still possible to negotiate with employers?
Absolutely. Smart employers want great people and they want job seekers that are hungry and will demonstrate that hunger through selling themselves, negotiation, resourcefulness, and passion. Give an prospective employer your own personal value proposition and they’ll be blown away. Demonstrate to the employer how you will make them money.
 
Asking for a pay raise is always a sensitive question.  Any tips on how to do so?
Go in with an educated position. Justify your claims – like anything in life. 
 
Any last tips for those looking for jobs?
Yes, look in healthy industries, and I’m serious. We see far too many people skipping health care and government jobs because they don’t know where the opportunities are. That’s a big mistake in this environment.
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Resume Tip: Keep it Simple

March 4th, 2009 by lewis

Alison Green wrote an excellent blog post titled “7 Things to Leave Off Your Resume.”  Here’s my advice on perfecting your resume:

  • Resist the temptation to include everything in your resume.  Don’t feel compelled to include every single career experience in your resume.  Surface the most relevant items for the reader, and a good way to do this is whittle down the haystack.  Keeping your resume slim makes it easier to scan.
  • Limit the customizations.  It’s more work for you, and customizations opens the door for mistakes.  For instance, you may spend an hour customizing your resume for the Google job, and whoops, you accidentally send that version to Microsoft!
  • Don’t overtweak your resume.  Once that resume looks good, stop playing with it.  Spend your time in other areas of your job search: networking, researching the industry, and preparing for interviews.
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Mark Zuckerberg

“Tell me about yourself” is the most frequently asked interview question.  It is also the most challenging because most candidates don’t know where to start when it comes to this broad, open-ended question.  Before you use this question to talk about your family, pets, or hobbies — ask yourself, “What is the question behind the question?”  In this case, the interviewer is really asking, “Why should I hire you?”  With this in mind, here are three key points you should drive home in your response:

  • Summarize your career.  Don’t assume that the interviewer has read your resume. Maybe they were too busy.  Or perhaps they read it but forgot the details.  In any event, highlight where you went to school and where you worked.  Quickly recap your career, so they know a little bit about who you are.
  • Elaborate on specific skills and experiences.  The next step is to help the interviewer understand why someone with your educational and work experience is a good fit for the job.  For instance, one of my clients is applying for a job where the company is looking for someone with strong technical and project management skills.  For his response to “Tell me about yourself,” I asked him to mention specific work examples that demonstrate his technical and project management capabilities.
  • Explain why you are interested in the company and/or position.  99% of the time, I get canned responses to this question.  I often hear candidates reply, “I want to work for a top notch company” or “I want to work with smart and talented people.”  As a hiring manager, I want to hire someone who is passionate about the job; those that are passionate are less likely to churn and more willing to put in extra effort.  When I hear generic responses, it tells me the candidate hasn’t taken the time to figure out why they really want the job.  So do your homework; be detailed and specific on why you want to join a company.
And one more thing, think of your response to “tell me about yourself” as a trial lawyer’s opening statement.  It’s your opportunity to establish your credibility and stimulate the interviewer’s curiosity.  If you do well, the interviewer will be engaged and follow-up questions will flow easily.
It’s the first day on your job, and surprise — your new employer wants you to do something else. In fact, you might even have a different job title. You feel cheated because it’s not what you were promised during the recruiting process. What should you do? That’s the topic of an interesting post over on the “Ask A Manager” blog.
This happens more often than most people think. I agree with the author; you should discuss this with your boss immediately.
But here’s one additional thought: back in college, there was an old saying — select classes based on the professor, not the subject. In the workplace, the same applies. Your relationship with your immediate supervisor is the most important aspect of job satisfaction.  
Having a good boss should be one of your top requirements when choosing between multiple offers. A good boss can make a difficult or mundane job seem exciting. And of course, good bosses can come and go. They may leave the company, or your division may have a reorganization. So look at your boss’ peers and make sure that you are comfortable working with them. They might become your boss one day.
Lastly, if you find yourself in an unexpected role, it doesn’t mean that you have to leave the company. Most employees have the opportunity to do an internal job transfer after a couple of months. So if you love the company, but don’t like the position — who knows, your patience may be rewarded.
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